How to Increase Your Amazon Sales on Hubs and Blogs
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How to Increase Your Amazon Sales on Hubs and Blogs
You read that right. You can dramatically increase your Amazon sales on your hubs and blogs by appealing to just three basic emotions of the reader.
Here is how I learned this valuable lesson. While the earth was still cooling, I ran a mail order business. This was in the year 1974 BC. BC meaning Before Computers. In those days we used typewriters. I had a new electronic model – the IBM Selectric – which had a round golf-ball element front and center of the typewriter instead of the continuously sticky keys of older models. I was in love with that typewriter. Any of you old enough to remember it?
To sell products by mail successfully, I learned that you needed at least a basic knowledge of the human emotions that guide a buyer before attempting to write ad copy. Sure, I’m a pro when it comes to human behavior and motivation. (A pro by my definition is someone who knows how little they really know). But “buyer emotions” are something else. I read a book written in the 70s which has since disintegrated due to perverse meteorological conditions; it blew away in a hurricane.
But the good news is I remember the author’s claims that there are four basic emotions that generally motivate buyers to buy: fear, greed, vanity and exclusiveness. As a result of my mail-order experience, I combined the motivations of vanity and exclusiveness since I found them to be two sides of the same coin. Remember now, these three emotions apply to mail order or direct response/marketing as it is now called. The same medium you are using when you display ads from Adsense, Amazon or eBay on your hubs or blogs. The only difference: PayPal is utilized as an intermediary.
First a little background on basic human emotions.
Paul Ekman, Ph.D. (February 15, 1934) is a psychologist who has pioneered in the study of human emotions. In fact, he is considered one of the 100 most eminent psychologists of the 20th century.He was named one of the top 100 most influential people in the May 11, 2009 edition of Time magazine. Footnote: In the television series, “Lie to Me,” the character named Cal Lightman (played by Tim Roth) is loosely based on Dr.Paul Ekman.
Here is Ekman’s first list of six basic emotions:Anger,Disgust, Fear, Sadness, Surprise, and Happiness (see video below). Later Ekman added the eleven emotions: Amusement, Contempt, Contentment, Embarrassment, Excitement, Pride in achievement, Relief, Satisfaction, Sensory pleasure, Shame, Guilt.
Dr. Ekman and the Dalai Lama: explanation of Happiness
Other psychologists have added to this list with the motivations of Acceptance/Fitting in, Altruism, Boredom, Confidence, Curiosity, Desperation, Envy, Greed, Insecurity, Patriotism, Revenge, Security, Sympathy, Vanity, Whimsy/Wit.
You may remember I said there are three basic emotions that motivate buyers to buy: fear, greed, and vanity/exclusiveness. So here are some simple operational definitions for these three emotions as they apply to writing copy for potential buyers. And some typical marketing copy.
Fear can be defined as anxiety, worry, apprehension, mistrust, dismay, panic. Fear can be one of the most critical negative emotions we may experience. It may cause guilt to arise because of anxiety over the outcome of past failures. The buyer is fearful of repeating past mistakes.
Suppose we are selling gift baskets for Mother’s day. Using the emotion of a potential buyer’s fear, our copy might begin like this: “Show Mom on Mother’s Day just how much you love her with this gift. Don’t ruin her day with just an email.” (like you did last year).
Greed can be defined as desire, cupidity, avarice, acquisitiveness, covetousness, greediness, impatience, even lust. It is the buyer’s desire to acquire something without wanting to pay the cost of the acquisition.
If we are selling the same gift basket, using the emotion of our hypothetical buyer’s greed, our copy could read like this: “Half-price sale on Mother’s Day Gift Baskets right now. Send this delectable basket to your Mom today.”
Exclusiveness/Vanity. Let me explain these two very similar motivations by asking two questions. Why do people buy a new product? Reason #1 - because no one else has it. Exclusiveness. Or, Reason #2 -because everyone else has it. Vanity. Let me illustrate. Why did people line up to buy the Apple iPad when it first became available? Reason #1. Why are so many people buying it now when it is no longer brand new on the market? Reason #2.
We still have some of our mythical gift baskets left so here is the copy for the buyer motivated by exclusiveness: “Supplies are very limited so order this magnificent gift basket today for your Mom for Mother’s Day. She will be thrilled.”
And for the buyer motivated by vanity, your copy might read: “Your Mom’s friends will be so jealous when they see this magnificent gift basket you sent her for Mother’s Day.
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The bottom line when it comes to analyzing the behavior of buyers is this: People buy things so they can feel better about themselves. The powerful emotions of fear, greed, and exclusiveness/vanity have proven to be some of the most effective motivators you can use. Take advantage of these emotions now so you can appeal to your readers to start clicking.
Buyers buy with their hearts first.The primitive, emotional part of the brain, the amygdala, leads the way. Buyers buy with their heads second. Logic arrives afterwards as the brain justifies the decision the heart has already made.
Everyone is motivated, but they are not necessarily motivated by the same emotions that motivate you.
Copyright BJ Rakow 2010, 2011. All rights reserved
Readers of my job search book who have contacted me say it has provided them with the information they needed to write a dynamic resume and cover letter, network effectively, interview, and land jobs sooner than they had expected. There is also a chapter especially for older workers.
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Definitely voting this hub UP, drbj. I'm not into selling online (or anywhere) but I may have to get into it in order to administer my late husband's estate. I'm pretty good at selling if I must and I agree totally with all your points - those I've been aware of and those I hadn't. It is true about buying with the heart.
It's downright comical to hear a grown person argue that they only buy with their heads. If that were so, there would be no need of salepeople, commercials, ads, show-rooms and all the other props used to get ahold of people's emotions. We are seduced into buying the things we buy, rather than those we do not!
Why do I buy Health-Nut bread? Because it's worth the extra money? Not really - it's because I FEEL healthier when I eat it, the brand has name-recognition and it tastes so good. Mostly it has nothing to do with filling a need for that staple in my diet.
I do remember that typewriter. That was a real glamour-machine! However I learned on a really old Royal with the model-T styling and all the sticky keys! LOL
Thanks for a great hub!!
I remember that old typewriter - many a good page I typed on one like that! But Like Nellie I learnt to type on the euqivalent of a Model T! This Hub is given the thumjbs up and bookmarked.
Thanks very much.
Love and peace
Tony
Very comprehensive and informative. I thank you so much.
This is fantastic drbj! An interesting read, funny and entertaining, and a lot of useful info packed in as well. I'm going to be using these techniques to increase my Amazon sales for sure. Many thanks for explaining it so well and for giving examples of how to write for each type of emotional motivator. Great job :)
Yes, I was a secretary in the days of that typewriter remember it well. I had a collection of the little golfballs because I worked in three different languages at the time and kept having to change to get all the accents!
I don't miss that typewriter one bit! I used up a jar of "white out" every week. I have to try your methods drbj. Amazon has been a total bust for me and I've yet to receive a check from Adsense....ah but I am enjoying the journey ;)
Very helpful hub. I bookmarked AND made notes. This information will help not only someone trying to make money with Amazon, but with any web site selling anything. Thanks again for sharing your insights.
By the way, I do remember the IBM Selectric. I also remember the older models with the sticky keys...
Mike
This is an excellent hub. I never sell anything with Amazon. Maybe I will do better now. Thanks for some great information.
Wow, a hub that is a good lesson on psychology of behavior and selling, thumbs up, Maita
Great hub, lots to think about
Awesome Hub. I like the humor and the information. You articulated what I've seen for years online. One person buys "it," swears it answered all their needs and now everyone needs it, even if they don't--Bandwagon buying. I'm going to come back to this page again. Thanks.
drbj, Fantasic hub and what WOW factor, I'll certainly come back and visit this again, for I know I know nothing and with that a repeat visit is a must. Thanks and Peace:) I'm now off to go back and review, love the Dalai Lama video.
Good for motivation and very inspiring us. I learn much from you. I am glad to follow your tips. Thumbs Up and I rate this hub. Good work, my friend.
Great hub - very witty and got the points across in a most positive way and most important in a fun way!
Great hub, drbj. I thought it would be your topic ! I love the videos and now I will go to buy the exclusive gift basket before they run out of stock ...
Ohhhhh drbj how sorely I needed this hub before I started the month of April. Perfect sense! Perfect adice. Perfectly understandable. In fact - it's practically perfect in every way! Pleasing perfection ... parabéns! ;)
Hi drbj, you've written another excellent hub! I really needed this information, my Amazon acct. hasn't been getting much activity. I'm rating this up and will bookmark it. You have a lot of good points I want to try and implement.
Ahhhhh drbj ... tu fala Portugûes também?! É sempre um prazer para deixar-nos e sim - estou na Inglaterra. Meu coração está em Lisboa :) Meus cumprimentos drbj!
I'm just getting into the Amazon game and I'm looking forward to applying your information - especially the "fear, greed, vanity and exclusiveness." I'm gonna scare the hell out of them, stroke their egos and make them feel like they're the only one! ;-)
I learned quite a bit and am bookmarking this one for sure. You did a great job writing this, you held my interest all the way through. You have offered some very valuable tips.
Great Job!
Sage
You've done your homework, here! I think I read that same old book you mentioned.
I also remember those old typewriters. I wrote my first words on a very old one with a missing L key, and eventually graduated to a Selectric II. Good times...
Just so you know I still have my typewriter. Just to drive my husband crazy. It has went with us on every move.He always say, can we sell this. LOL . It drives him crazy.
Back to you, your hub is great. Gave me some wonderful ideas.
I have a question? Do you really look like Bella , the Italian witch. Referring to your avatar or is it someone else? Because when I started my hub profile I thought about using her.
Definitely remember the "ball" typewriters. I was thrilled when the typewriter in my clinic at my first base had a "memory function". I have bookmarked and rated your hub up.
This is a great hub I enjoyed it very much you made some very good suggestions and explanations. Good job. Cheers.
Great information! As for typewriters, I really miss the tactile sensation. Just not the same with keyboards. But I don't miss the whiteout! And I used a lot of the stuff.
I was in selling way before even BC and I do remember the golf ball typewriter, it would be a BMW compared to the portable typewirter with the two color ribbon I used in college. Emotions do play a big role in why people buy. Thank You
Wow, drbj... thanks for the walk down memory lane. "Typewriter" and "mail order business", haven't heard those in a while. Ha ha. Anyway, great copyrighting tips and information. I've forgotten some of this. Rated UP!
To me it looks like Bella, but that is cool. Because Bella is the smartest person of all of Italy.She is a good witch too. But they do burn her every year in the northern parts of Italy. HEE! HEE! My husband Thinks I'm Bella, LOL.
Thank you for writing this. I have been experimenting with writing more for amazon, and some articles fly, while others seem to flop. I am going to have to take a second look at them and see what emotions they are appealing to.
Great information here thanks. To date I have not sold anything from Amazon at all. After reading this I am going to go back and see what I need to add so that I can grab the emotions of my readers. I have only added 'Books of interest' as my heading.... How Boring.... No wonder I have made no sales!
Thanks for waking me up and showing me the WAY!
For me, the Amazon factor is a difficult one as most of my hubs are politically, or opinion charged, and so it makes it more difficult to get any results out of that...granted there are myriad books on politics and political matters and I do try to include as many choices along those lines as I can, even using humor to some extent—for example, including a few book choices on garbage and telling lies when I'm speaking on democrats. ;) Still, folks coming in to my hubs are coming in to view an opinion rather than coming in in search of something they are looking to buy.
That all aside, I do think there are some thoughts here that can be useful in driving the interest in reading on through a book beyond the Hub. Worth taking a closer look at, so thanks.
Glad to share my thoughts. Incidentally, so far to date I haven't made anything on Amazon, though Adsense is doing increasingly better.
"Demoncrats." Like that one. :)
What a fascinating hub. What a great informative subject this is. This has been a joy reading and watching, I am going to bookmark this hub page. This beats the socks off newspapers. I have learned a few great things from you. That is well worth rating you up for this, and I am happy to be a fan and follower. Thank you.
I took the Dale Carnegie Sales Course in the early 80's. What I learned then is still true.
People buy what they want.
They have to be SOLD what they need!
Thanks for a clear reminder.
Fabulous information here!!! And sooo very true! I just started seeing some good sales in my Amazon account after so long. Such a great feeling! lol Superb hub! RAted up.
This is another great informational hub with great practical applications. Of all the hubs i read, this type seems to stay with me the longest.
Thanks for covering this subject!
Never much of an Amazonist, whether on the buying or selling side, this hub now resonates, as I have the privilege of attempting to get people to buy a self-published author's books. He doesn't have a clue, me neither, but at least we can appreciate the free sales and marketing opportunities that are now available to everyone.
The market has been saturated, consumers are so spoiled nowadays that they expect to get most things for free. Does "vanity" help when selling a signed book? Hardly, unless the buyer tends to be softer in the knees than your average consumer. Thus, we need to build this author from the buttom up, if you ask me, first the man, then the book.
In any event, I appreciate your information and advice, which probably has a lot of truth to it in many product markets.
I appreciate your valuable advice, thank you.
Great hub.
it is interesting to see such nuggets of wisdom packed in a fun-filled, witty manner
So many good points here - not just on Amazon but on marketing and the psychology of it all - a must read!
I think i have heard of the 'fear as a motivating' aspect of selling. my problem is how to instill this fear in people.
Thanks for this mind refreshing hub.
Cheers!
This was a great way to explain the basic motivations of any buyer, no matter what the product may be. I loved the way you illustrated each of those sale techniques with concrete examples appealing to the specific motivation.
I rated useful, rate up and became a fun, all at once. Would you please care to explain what my motivation might be?
Thanks drbj. I will start putting that into practice.
Very helpful hub. Thanks for writing it. I've read that sales copy should emphasize the benefits of the product rather than the features. Aiming the copy deeper and directly at the emotions of the buyer has to make it easier to pitch those benefits and to make the sale. Great ideas here!
I'd like to say as a professional salesman - so I'd like to think! - spot on!!
Fear of loss - usually expressed in the too-overused "only 2 copies left of this EBOOK...!" or "Prices WILL go up next time you visit..." etc. are all playing on that string.
I just wish more subtlety could be had with those online especially, unfortunately a lot of sales copy has lost any sense of the term.
Fantastic hub. I didn't have that typewriter - I'm only 34 - but my mom WAS a secretary of some years - and she had some Stephen-King-ish beast...I loved it.
Spent lots of time wasting her white-out ribbon, then for giggles would waste her red ribbon, too - but she never missed the latter.
I'm not quite sure how I found your Hub today...roaming around, grazing a bit with the morning coffee...but I'm glad I did.
Reading about that IBM Selectric ball brought back fond memories, as did your thoughts on effective sales copy needing to appeal to certain emotions. I, too, had a career stint in writing ad copy, where I learned from an old gentleman skilled in the craft. Some things never change, because they work.
So, what I got to thinking about is how much cr*p is dumped on the Net (spun articles and the like) masquerading as content while intending to sell. I think if you forget (or don't even know) the basics of appealing to fear, greed, and vanity/eclusiveness, and the reasons behind it, you are completely ineffective, and worse, setting a bad example.
Your points are as valid now, and maybe moreso, as they were at the birth of advertising.
I agree with you. Emotions are what makes a person try, buy or accept things even when they don't need it. That's why we are all trying to make money on line because someone talked to our emotions to get the ball rolling.
I learned to type on a manual Royal. I'm older than dirt!
I also remember well those mimeograph machines with the purple ink that every teacher in my school used. I used to like running off the teacher's tests and lesson guides and then holding up the fresh copies to my nose. I kind of liked the smell (which could have had naphtha in it, I think?)
My success with Amazon has been mediocre. I think I will get better with product review hubs the more I practice. In my latest one, I can only say that I used vanity as a motivator. If I really love a product, I tend to identify with it strongly, and it's easy to imagine that there are others out there who share my taste. And why do they like the product? Well, because they are so special, and it calls to them in a unique way.
I have bookmarked this hub. Thanks for presenting this information.
I just sold my first piece of silver jewelry on Amazon. From the hub I referenced in my comment above! I am very happy.
I came back to read this wonderful hub again :) I don't think I've really implemented this approach properly yet, but having had a refresher now I think my brain has finally caught up!
One question - can I use all four tactics in one hub or is it better to choose one?
Complicated psychological structures short and sweetly summarized, and so clear and logic with sales in mind. I’m so glad I’ve chosen this hub to read today. Definitely bookmark to refresh my memories once, if ever, I get myself seriously into sales again. Drbj, you are a genius! My wish for you on this last day of 2010 is joy and peace in abundance.























































Darlene Sabella 22 months ago
Really a fantastic hub, with all the bells and whistles, this is a thumbs up. However, Amazon dropped me because the state of Colorado, (the only state)voted to takes associates for using us as income. They wrote me and explained I was out for this very reason. I lost them on my blogs and on hubpages, very sad... Thanks for sharing...